Humanized AI Debt Collection and Repayments
Humanized AI Debt Collection and Repayments
Turn delinquencies into timely payments with goal-oriented GenAI agents that turn "I forgot" into "Paid Today".
Turn delinquencies into timely payments with goal-oriented GenAI agents that turn "I forgot" into "Paid Today".
Who we serve
Debt Collection Agencies
Debt Collection
Agencies
Banking & Financial Services
Utility Companies
Utility Companies
Buy Now Pay Later (BNPL)
Buy Now Pay Later
(BNPL)
Insurance Companies
Insurance Companies
Healthcare Industry
Healthcare Industry
Healthcare Industry
Missed calls = Missed recoveries
Missed calls = Missed recoveries
Traditional debt recovery methods, such as phone calls and letters, rely on manual processes that are time-consuming, error-prone, and not scalable
2-3%
success rate of calls
90%
of calls from unkown numbers go unanswered
15
calls before the debtor answers
Collect smarter, not harder with AI-driven Repayment Conversations
Keep repayment conversations active, reducing the chances of accounts slipping into prolonged deliquency. Moveo's proactive AI agents can analyze debtors behavior, payment history, and communication preferences to determine the optimal time and tone of voice for outreach
Improve repayment rates
Personalization at scale
100% Compliance
Real-time escalation
Keep repayment conversations active, reducing the chances of accounts slipping into prolonged deliquency. Moveo's proactive AI agents can analyze debtors behavior, payment history, and communication preferences to determine the optimal time and tone of voice for outreach
Improve repayment rates
Personalization at scale
100% Compliance
Real-time escalation
Keep repayment conversations active, reducing the chances of accounts slipping into prolonged deliquency. Moveo's proactive AI agents can analyze debtors behavior, payment history, and communication preferences to determine the optimal time and tone of voice for outreach
Improve repayment rates
Personalization at scale
100% Compliance
Real-time escalation
Trusted by leading enterprises
A real-world success story:
Moveo's proactive AI agents in action
A real-world success story:
Moveo's proactive AI agents in action
2x
improved collection vs
simple chatbots
98%
accuracy in understanding customer questions
Transforming Debt Collection with Broadcast: A Case Study
How Edenred integrated
Salesforce to organize
and handle SQLs
Discover how Mobi2buy improved the debt collection efforts of one of the largest Telcom in LATAM. By leveraging proactive outreach and AI-powered conversations, they reach +200K users/m, with 51K of them paying off their debts
"As CEO of Mobi2buy, I am pleased to highlight the importance of our partnership with Moveo in promoting innovation in the Brazilian market. Our complementary AI solutions allow us to be more competitive and meet the increasingly demanding needs of Brazilian companies."
Thiago Taranto, CEO
"As CEO of Mobi2buy, I am pleased to highlight the importance of our partnership with Moveo in promoting innovation in the Brazilian market. Our complementary AI solutions allow us to be more competitive and meet the increasingly demanding needs of Brazilian companies."
Thiago Taranto, CEO
"As CEO of Mobi2buy, I am pleased to highlight the importance of our partnership with Moveo in promoting innovation in the Brazilian market. Our complementary AI solutions allow us to be more competitive and meet the increasingly demanding needs of Brazilian companies."
Thiago Taranto, CEO
Trending resources
Ready to elevate your collections strategy?
Schedule a demo today, and explore how our proactive GenAI agents can turn "Ghosted" into "Paid in full"
FAQs
What is an AI collection agent?
An AI collection agent is a conversational AI that automates the debt recovery process through chat, SMS, email or voice. It engages with customers in natural language, negotiates payments, and ensures compliance all without human intervention using context-aware and customer information to maximize revenue recovery
What is an AI collection agent?
An AI collection agent is a conversational AI that automates the debt recovery process through chat, SMS, email or voice. It engages with customers in natural language, negotiates payments, and ensures compliance all without human intervention using context-aware and customer information to maximize revenue recovery
What is an AI collection agent?
An AI collection agent is a conversational AI that automates the debt recovery process through chat, SMS, email or voice. It engages with customers in natural language, negotiates payments, and ensures compliance all without human intervention using context-aware and customer information to maximize revenue recovery
What is an AI collection agent?
An AI collection agent is a conversational AI that automates the debt recovery process through chat, SMS, email or voice. It engages with customers in natural language, negotiates payments, and ensures compliance all without human intervention using context-aware and customer information to maximize revenue recovery
How does AI debt collection work for utility companies?
AI collection agents integrate with utility billing systems to engage past-due customers via text or voice, negotiate payment plans, and resolve balances instantly 24/7. This reduces call center volume and improves customer satisfaction.
How does AI debt collection work for utility companies?
AI collection agents integrate with utility billing systems to engage past-due customers via text or voice, negotiate payment plans, and resolve balances instantly 24/7. This reduces call center volume and improves customer satisfaction.
How does AI debt collection work for utility companies?
AI collection agents integrate with utility billing systems to engage past-due customers via text or voice, negotiate payment plans, and resolve balances instantly 24/7. This reduces call center volume and improves customer satisfaction.
How does AI debt collection work for utility companies?
AI collection agents integrate with utility billing systems to engage past-due customers via text or voice, negotiate payment plans, and resolve balances instantly 24/7. This reduces call center volume and improves customer satisfaction.
Is AI debt collection compliant with industry regulations?
Yes. Moveo.AI Collection Agents Platform has built-in compliance framework and is designed to follow FDCPA, TCPA, GDPR, Hippa, and regional regulatory frameworks. Conversations are auditable, and automatically adapt to contact preferences and consent requirements. Not only that, Moveo.AI agent-as-a-service platform can be deployed in private cloud or premise ensuring compliance and privacy.
Is AI debt collection compliant with industry regulations?
Yes. Moveo.AI Collection Agents Platform has built-in compliance framework and is designed to follow FDCPA, TCPA, GDPR, Hippa, and regional regulatory frameworks. Conversations are auditable, and automatically adapt to contact preferences and consent requirements. Not only that, Moveo.AI agent-as-a-service platform can be deployed in private cloud or premise ensuring compliance and privacy.
Is AI debt collection compliant with industry regulations?
Yes. Moveo.AI Collection Agents Platform has built-in compliance framework and is designed to follow FDCPA, TCPA, GDPR, Hippa, and regional regulatory frameworks. Conversations are auditable, and automatically adapt to contact preferences and consent requirements. Not only that, Moveo.AI agent-as-a-service platform can be deployed in private cloud or premise ensuring compliance and privacy.
Is AI debt collection compliant with industry regulations?
Yes. Moveo.AI Collection Agents Platform has built-in compliance framework and is designed to follow FDCPA, TCPA, GDPR, Hippa, and regional regulatory frameworks. Conversations are auditable, and automatically adapt to contact preferences and consent requirements. Not only that, Moveo.AI agent-as-a-service platform can be deployed in private cloud or premise ensuring compliance and privacy.
Can AI agents handle healthcare and medical debt collections?
AI agents are ideal for hospital billing departments, medical debt recovery, and RCM providers, offering gentle, compliant patient billing engagement that improves revenue cycle management and reduces administrative costs.
Can AI agents handle healthcare and medical debt collections?
AI agents are ideal for hospital billing departments, medical debt recovery, and RCM providers, offering gentle, compliant patient billing engagement that improves revenue cycle management and reduces administrative costs.
Can AI agents handle healthcare and medical debt collections?
AI agents are ideal for hospital billing departments, medical debt recovery, and RCM providers, offering gentle, compliant patient billing engagement that improves revenue cycle management and reduces administrative costs.
Can AI agents handle healthcare and medical debt collections?
AI agents are ideal for hospital billing departments, medical debt recovery, and RCM providers, offering gentle, compliant patient billing engagement that improves revenue cycle management and reduces administrative costs.
How does AI support BNPL collections or short-term lending?
For BNPL and fintech lenders, AI agents engage borrowers proactively across mobile-first channels (e.g., WhatsApp, SMS, email), offer instant repayment options, and escalate only high-risk cases to humans.
How does AI support BNPL collections or short-term lending?
For BNPL and fintech lenders, AI agents engage borrowers proactively across mobile-first channels (e.g., WhatsApp, SMS, email), offer instant repayment options, and escalate only high-risk cases to humans.
How does AI support BNPL collections or short-term lending?
For BNPL and fintech lenders, AI agents engage borrowers proactively across mobile-first channels (e.g., WhatsApp, SMS, email), offer instant repayment options, and escalate only high-risk cases to humans.
How does AI support BNPL collections or short-term lending?
For BNPL and fintech lenders, AI agents engage borrowers proactively across mobile-first channels (e.g., WhatsApp, SMS, email), offer instant repayment options, and escalate only high-risk cases to humans.
What is the average cost to collect using an AI agent?
AI agents cost around $1 per resolved case, compared to $5–$10 per manual agent call. That’s up to 75% savings in operational costs and up to 16× ROI, depending on your industry and average recovery size.
What is the average cost to collect using an AI agent?
AI agents cost around $1 per resolved case, compared to $5–$10 per manual agent call. That’s up to 75% savings in operational costs and up to 16× ROI, depending on your industry and average recovery size.
What is the average cost to collect using an AI agent?
AI agents cost around $1 per resolved case, compared to $5–$10 per manual agent call. That’s up to 75% savings in operational costs and up to 16× ROI, depending on your industry and average recovery size.
What is the average cost to collect using an AI agent?
AI agents cost around $1 per resolved case, compared to $5–$10 per manual agent call. That’s up to 75% savings in operational costs and up to 16× ROI, depending on your industry and average recovery size.
Can AI handle both early-stage and late-stage collections?
AI agents can adapt their tone and strategy depending on the stage of delinquency, offering softer reminders for early-stage debt, and firmer but compliant engagement for charge-offs or recoveries.
Can AI handle both early-stage and late-stage collections?
AI agents can adapt their tone and strategy depending on the stage of delinquency, offering softer reminders for early-stage debt, and firmer but compliant engagement for charge-offs or recoveries.
Can AI handle both early-stage and late-stage collections?
AI agents can adapt their tone and strategy depending on the stage of delinquency, offering softer reminders for early-stage debt, and firmer but compliant engagement for charge-offs or recoveries.
Can AI handle both early-stage and late-stage collections?
AI agents can adapt their tone and strategy depending on the stage of delinquency, offering softer reminders for early-stage debt, and firmer but compliant engagement for charge-offs or recoveries.
Do AI debt collection chatbots work for student loan or education-related debt?
AI debt collection and loan chatbots are highly effective for managing student loan repayments, tuition arrears, and education financing plans. They engage borrowers across SMS, email, or webchat to offer reminders, payment plans, and instant settlement without the friction of manual outreach. This makes them ideal for universities, student loan servicers, and education fintech platforms looking to reduce delinquencies while preserving goodwill.
Do AI debt collection chatbots work for student loan or education-related debt?
AI debt collection and loan chatbots are highly effective for managing student loan repayments, tuition arrears, and education financing plans. They engage borrowers across SMS, email, or webchat to offer reminders, payment plans, and instant settlement without the friction of manual outreach. This makes them ideal for universities, student loan servicers, and education fintech platforms looking to reduce delinquencies while preserving goodwill.
Do AI debt collection chatbots work for student loan or education-related debt?
AI debt collection and loan chatbots are highly effective for managing student loan repayments, tuition arrears, and education financing plans. They engage borrowers across SMS, email, or webchat to offer reminders, payment plans, and instant settlement without the friction of manual outreach. This makes them ideal for universities, student loan servicers, and education fintech platforms looking to reduce delinquencies while preserving goodwill.
Do AI debt collection chatbots work for student loan or education-related debt?
AI debt collection and loan chatbots are highly effective for managing student loan repayments, tuition arrears, and education financing plans. They engage borrowers across SMS, email, or webchat to offer reminders, payment plans, and instant settlement without the friction of manual outreach. This makes them ideal for universities, student loan servicers, and education fintech platforms looking to reduce delinquencies while preserving goodwill.
Can AI collection agents detect and handle disputed debts?
Modern AI collection agents are equipped with intent recognition and escalation logic that can detect phrases indicating a dispute, objection, or misunderstanding. When such a case arises, the AI either responds with compliant information or seamlessly transfers the conversation to a live agent with full context. This ensures a smooth, compliant experience — especially in regulated sectors like healthcare, telecom, or financial services.
Can AI collection agents detect and handle disputed debts?
Modern AI collection agents are equipped with intent recognition and escalation logic that can detect phrases indicating a dispute, objection, or misunderstanding. When such a case arises, the AI either responds with compliant information or seamlessly transfers the conversation to a live agent with full context. This ensures a smooth, compliant experience — especially in regulated sectors like healthcare, telecom, or financial services.
Can AI collection agents detect and handle disputed debts?
Modern AI collection agents are equipped with intent recognition and escalation logic that can detect phrases indicating a dispute, objection, or misunderstanding. When such a case arises, the AI either responds with compliant information or seamlessly transfers the conversation to a live agent with full context. This ensures a smooth, compliant experience — especially in regulated sectors like healthcare, telecom, or financial services.
Can AI collection agents detect and handle disputed debts?
Modern AI collection agents are equipped with intent recognition and escalation logic that can detect phrases indicating a dispute, objection, or misunderstanding. When such a case arises, the AI either responds with compliant information or seamlessly transfers the conversation to a live agent with full context. This ensures a smooth, compliant experience — especially in regulated sectors like healthcare, telecom, or financial services.
Platform
Solutions
Contact
info@moveo.ai
368 9th Ave.
New York, NY
10001, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
Moveo.AI © 2025 | All rights reserved.
Platform
Solutions
Contact
info@moveo.ai
368 9th Ave.
New York, NY
10001, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
Moveo.AI © 2025 | All rights reserved.
Platform
Solutions
Contact
Makedonon 8
Athens, Attiki
11521, Greece
368 9th Ave.
New York, NY
10001, USA
info@moveo.ai
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Moveo.AI © 2025 | All rights reserved.
Platform
Solutions
Contact
info@moveo.ai
368 9th Ave.
New York, NY
10001, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
Moveo.AI © 2025 | All rights reserved.