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Intent recognition
Forget keyword-based chatbots! With intent recognition, Moveo's AI agents can understand the true meaning behind your customers' questions and provide more accurate and helpful responses
Entities
Spice up your conversations with Entities! Entities represent specific pieces of information within a question. Whether it's names, dates, locations, or any other relevant details, Entities help your AI agent understand the context and provide precisely what your customers need
Webhooks
Empower your AI agent to streamline workflows and provide dynamic and interactive experiences! Fetch data, trigger actions, and integrate seamlessly with other systems to update databases, process payments, and more
Self-learning AI
Moveo.AI leverages deep learning algorithms to continuously self-improve by learning from previous conversations. Your GenAI agent optimizes intent recognition, proposes new intents through training phrases, and fine-tunes performance using existing data
Disambiguation
In everyday language, many words and phrases can have multiple meanings. Allows your AI agent to ask follow-up questions to identify the true meaning of a question and respond accurately
Rules
Automate actions in conversations by defining triggers and conditions with rules. Tag conversations, assign them to specific AI agents, or set business hours for handover
Harness conversational AI analytics to discover hidden patterns in your customer interactions. Gather valuable conversational insights and elevate your AI and live agents' performance
Explore more ways to create GenAI agents
Moveo.AI offers multiple ways to create generative AI agents tailored for individuals from all backgrounds. Whether you are tech-savvy, part of an IT team, or a business professional with no technical experience, Moveo.AI has a solution for you
Collections
Upload your data sources, such as your website, Zendesk help center, etc., and create GPT-like experiences powered by Moveo's private LLM
Auto builder
Use the Auto builder function to describe your processes, just like in ChatGPT, to instantly create an AI agent capable of fully automating your workflows
Ready to embrace AI automation?
Schedule your demo and explore how Generative AI can transform your CS operations