A GenAI agent for
GameTech companies
Provide a word-class gaming experience –
from initial KYC & technical issues to transaction & betting inquiries
Trusted by enterprise leaders
Responsible Gaming (RG)
Account modification
Bonus & Bet related questions
Transactions inquiries
Technical problems
Experience GameTech reimagined
Explore our AI virtual agent designed for GameTech.
No sign ups, no constraints, just seamless interactions.
case study
Gametech
Meet Kaizen Gaming
Kaizen Gaming, a rapidly expanding GameTech company, is making waves in the industry with its two prominent brands: Stoiximan and Betano. With a presence in 14 countries and +7M active players, Kaizen Gaming sets the standards of how an online gaming experience should feel. Kaizen Gaming was dealing with an enormous amount of support tickets, overloading their customer support representatives. As such, they were looking for a solution that would automate a large percentage of their inquiries, allowing their CS agents to focus on the challenging ones and provide the best customer service
Automated, personalized support
Kaizen’s decision to partner with Moveo.AI was driven by our remarkable Natural Language Processing (NLP) prowess and seamless integration with their back-end systems. Moveo’s native understanding of 21 languages supports Kaizen’s expansion plans, while our infinite scalability guarantees top-notch customer service even in high-traffic athletic events. Kaizen taps into the power of their data, harnessing Moveo’s Analytics to extract invaluable business intelligence
Kaizen Gaming has achieved
automation rate
+1M
active users per month
+90%
resolution rate
Why choose Moveo.AI
Resolve diverse player issues
Provide automated support that scales as needed during major events, ensuring assistance for customers regardless of their location. Address necessary inquiries concerning security, privacy, ethical gaming, and unauthorized transactions
Personalized gaming experience
Our virtual agents offer round-the-clock assistance in 21 languages, catering to players’ issues across different time zones, achieving more than a 70% resolution rate
Hit the jackpot of customer delight with AI
Schedule a demo today and let us show you how our Conversational AI solution can transform your customer support operation