A GenAI agent for
GameTech companies

Provide a word-class gaming experience –
from initial KYC & technical issues to transaction & betting inquiries

Trusted by enterprise leaders

Don't bet on your customer experiences

Don't bet on your customer experiences

Our one-stop-shop conversational AI solution for GameTech can transform how you engage with players and create unparalleled interaction and personalization. From 24/7 support and tailored answers to assisting with bets and payouts, an AI agent can ensure you win your customers’ loyalty every time

Our one-stop-shop conversational AI solution for GameTech can transform how you engage with players and create unparalleled interaction and personalization. From 24/7 support and tailored answers to assisting with bets and payouts, an AI agent can ensure you win your customers’ loyalty every time

gaming_chatbots
gaming_chatbots
gaming_chatbots

Responsible Gaming (RG)

Account modification

Bonus & Bet related questions

Transactions inquiries

Technical problems

Experience GameTech reimagined

Explore our AI virtual agent designed for GameTech.
No sign ups, no constraints, just seamless interactions.

case study

Gametech

Meet Kaizen Gaming

Kaizen Gaming, a rapidly expanding GameTech company, is making waves in the industry with its two prominent brands: Stoiximan and Betano. With a presence in 14 countries and +7M active players, Kaizen Gaming sets the standards of how an online gaming experience should feel. Kaizen Gaming was dealing with an enormous amount of support tickets, overloading their customer support representatives. As such, they were looking for a solution that would automate a large percentage of their inquiries, allowing their CS agents to focus on the challenging ones and provide the best customer service

Automated, personalized support

Kaizen’s decision to partner with Moveo.AI was driven by our remarkable Natural Language Processing (NLP) prowess and seamless integration with their back-end systems. Moveo’s native understanding of 21 languages supports Kaizen’s expansion plans, while our infinite scalability guarantees top-notch customer service even in high-traffic athletic events. Kaizen taps into the power of their data, harnessing Moveo’s Analytics to extract invaluable business intelligence

Transactions

Transactions

Users can find out about their transactions, such as deposit and withdrawal issues, instantly, without having to answer user authentication questions

Users can find out about their transactions, such as deposit and withdrawal issues, instantly, without having to answer user authentication questions

transactions_automation
transactions_automation
transactions_automation
kyc_automation
kyc_automation
kyc_automation

Know Your Customer

Know Your Customer

Users must be authenticated according to the country’s regulations to start betting. Moveo can check the application status or identify document issues

Users must be authenticated according to the country’s regulations to start betting. Moveo can check the application status or identify document issues

Bonuses

Bonuses

Stoiximan & Betano offer specific bonuses based on user activity. Moveo is capable of recognizing the user’s profile and activities and responding to bonus-related questions

Stoiximan & Betano offer specific bonuses based on user activity. Moveo is capable of recognizing the user’s profile and activities and responding to bonus-related questions

bonuses_automation
bonuses_automation
bonuses_automation

Kaizen Gaming has achieved

35%
35%

automation rate

+1M

active users per month

+90%

resolution rate

Why choose Moveo.AI

customer_service_automation_for_gaming
customer_service_automation_for_gaming
customer_service_automation_for_gaming

Resolve diverse player issues​

Provide automated support that scales as needed during major events, ensuring assistance for customers regardless of their location. Address necessary inquiries concerning security, privacy, ethical gaming, and unauthorized transactions

personalized_gaming_experience
personalized_gaming_experience
personalized_gaming_experience

Personalized gaming experience

Our virtual agents offer round-the-clock assistance in 21 languages, catering to players’ issues across different time zones, achieving more than a 70% resolution rate

Hit the jackpot of customer delight with AI

Schedule a demo today and let us show you how our Conversational AI solution can transform your customer support operation

Contact

608 River Road
New Milford, New Jersey
07646, USA

R. Oscar Freire, 585
Jardim Paulista, São Paulo
SP 01426-001, Brazil

Makedonon 8
Athens, Attiki
11521, Greece

info@moveo.ai

Moveo.AI © 2024 | All rights reserved.​

Contact

608 River Road
New Milford, New Jersey
07646, USA

R. Oscar Freire, 585
Jardim Paulista, São Paulo
SP 01426-001, Brazil

Makedonon 8
Athens, Attiki
11521, Greece

info@moveo.ai

Moveo.AI © 2024 | All rights reserved.​

Contact

608 River Road
New Milford, New Jersey
07646, USA

R. Oscar Freire, 585
Jardim Paulista, São Paulo
SP 01426-001, Brazil

Makedonon 8
Athens, Attiki
11521, Greece

info@moveo.ai

Moveo.AI © 2024 | All rights reserved.​