Privacy Policy
Privacy Policy
Last updated September 10, 2024
Introduction – Scope
Welcome to the website www.moveo.ai (hereinafter “Website”) of the company under the name “Moveo AI, INC” and with the distinctive title “MOVEO”, based in 608 River Road – New Milford, New Jersey – 07646, USA (hereinafter “MOVEO”, “Company”, “us”, or “we”).
This Policy governs the management practices of personal data and information of natural persons (collectively, “Data Subjects” or “Subjects”) who either visit our Website individually on their own initiative or are customers who use the virtual service assistant application using artificial intelligence technology as a service (“SaaS application”), hereinafter collectively “Service”.
This Policy explains how we collect, process and protect Data Subjects’ information as part of the Service provided, in compliance with the applicable national and European regulatory framework for the protection of privacy and personal data, and in particular, Regulation (EU) 2016/679, also known as GDPR (‘GDPR’ or ‘Regulation’), Law 4624/2019 and Law 3471/2006, which incorporated the European Directive 2002/58/EC (e-Privacy Directive), as applicable, including the relevant decisions of national and European courts, as well as the relevant Guidelines and decisions of the competent supervisory authorities and the European Data Protection Board, hereinafter collectively referred to as “Applicable Legislation”. Any reference to your use of the Service in this Policy includes your visits and other interactions with the Website and the Service, regardless of whether you are a user of the MOVEO SaaS application.
By accessing and using the Service, you declare your acceptance of the terms of this Policy. If you do not agree or are not familiar with any aspect of this Policy or the Terms and Conditions of Use of Services, you should immediately discontinue access to or use of our Service.
1. Our relationship with you
On this point our relationship with you is defined. If you have provided to us some personal information, for instance by subscribing to our newsletter, then you are a “User” and MOVEO is Controller for processing your account information, such as your name and email address. If you are using the SaaS app, then you are a “Customer” and MOVEO is Processor performing the processing on your behalf. The ” Customer’s End User” is someone who provides personal information to our Customers. We do not have a direct relationship with them. Note that these categories do not rule out each other — you may belong to all three!
In order to fully understand your rights and MOVEO’s obligations under this Policy, it is important to determine your relationship with MOVEO.
“User” or “simple User” means the natural person who provides to us personal data through the Website, for instance by subscribing to our newsletter or creating an account. In this case, MOVEO shall be Controller of your personal data in compliance with Article 4 GDPR
‘Customer’ means a natural or legal person who chooses to use the SaaS application for the mutual benefit of himself/itself and his/its own customers. In this case, MOVEO shall act as Processor on behalf of the Customer in compliance with Article 4 GDPR.
“Customer’s End User” means any natural person who interacts on our Customers website/webpage and provides to them his personal information. MOVEO is not directly related to the Costumer’s End Users. We do not control the purposes or the means by which this personal information is collected and we have no direct relationship with the Customer’s End Users. For more details on the processing of your personal information as a Customer’s End User, see our respective Customers’ Privacy Policies.
Henceforth, we may refer to Customers and Users collectively as “you”.
2. What data we collect
We collect various categories of personal data (simple and – where applicable – sensitive data) that you voluntarily provide to us during your visit to the Website and/or when you use the SaaS application, either as a simple User, as a Customer or as a Customer’s End User. Anonymous or anonymised information does not fall into the category of personal data.
MOVEO collects various categories of personal information that you voluntarily provide to us during your interaction with the Website and the SaaS application, either as a simple User, as a Customer or as a Customer’s End User. The personal information we collect depends on the context of your interactions with us and the Website, the choices you make and your use of the Service. In summary, we collect the following data and information that you voluntarily disclose to us:
Registration data: full name, email address and social media account information (e.g. if you sign in through your Google (Gmail) or Facebook or GitHub account.
Financial Data: We collect only the data that is absolutely necessary to confirm your payment via Stripe.
Billing information:Postal billing address and VAT number (Tax ID or SSN for U.S. taxpayers).
Electronic identifiers: operating system, browser name and version and/or IP addresses.
Customers’ End-User Interaction Data with the Service: questions and answers, as well as any voluntarily provided information in the free text area of the virtual assistant -application, authentication data, security questions, any public social media posts, user ID, click flow data and other data collected through cookies and similar technologies. Please read MOVEO’s Cookie Policy for more information.
Analytics and Advertising Data: We collect and analyze information about your use of our Services to improve their functionality, enhance user experience, and optimize our marketing efforts. The data we collect may include information such as your device type, operating system, IP address, and browsing behavior on our platforms. This data helps us better understand how you interact with our Services, enabling us to make informed improvements and deliver more relevant content and advertisements.
For these purposes, we use third-party analytics and advertising tools, including:
Segment – for managing and tracking user interactions across our platforms.
Amplitude – for analyzing user behavior and improving product features.
Hubspot Forms – for collecting and managing form submissions to optimize our customer relationship management.
Google Ads – for advertising and retargeting users based on their interaction with our Services.
Facebook and Instagram Ads – for delivering targeted advertisements on social media platforms.
Clarity – for tracking user sessions and understanding how users engage with our site.
RB2B – for B2B lead generation and customer engagement analytics.
These third-party services may use cookies or similar tracking technologies to collect information directly from your device. The information collected is processed in accordance with their respective privacy policies. We use this data solely to enhance our Services and ensure that our advertising efforts are as relevant and effective as possible.
You may opt-out of certain tracking and advertising features by adjusting your browser settings or using available opt-out mechanisms provided by these services.
3. Minors data
We never collect personal data directly and deliberately about a natural person under the age of majority and unable to provide valid consent according to local requirements. If you notice that a minor has disclosed personal information to us without the consent of their parents and guardians, please let us know and we will act accordingly.
The age threshold of minors’ legal capacity ranges from 13 to 16 years old and varies from country to country. The Company does not intend to directly collect and process child data under the legal age of consent, as defined by the jurisdiction of the country in which the Data Subject is located. If you notice that minors’ data is disclosed through the Service without the consent and without the knowledge of their parents and guardians, please inform us immediately in order to close the account and take the appropriate protection measures.
4. Processing purposes
We process the information you provide to us in a lawful and fair manner according to the purpose pursued each time.
In respect and in compliance with the Applicable Legislation, we inform you about our purposes for the processing of Your Personal Information, as well as about the legal basis for such processing. Unless otherwise permitted by law, we may process the data and the personal information you provide to us for the following purposes:
Last updated September 10, 2024
Introduction – Scope
Welcome to the website www.moveo.ai (hereinafter “Website”) of the company under the name “Moveo AI, INC” and with the distinctive title “MOVEO”, based in 608 River Road – New Milford, New Jersey – 07646, USA (hereinafter “MOVEO”, “Company”, “us”, or “we”).
This Policy governs the management practices of personal data and information of natural persons (collectively, “Data Subjects” or “Subjects”) who either visit our Website individually on their own initiative or are customers who use the virtual service assistant application using artificial intelligence technology as a service (“SaaS application”), hereinafter collectively “Service”.
This Policy explains how we collect, process and protect Data Subjects’ information as part of the Service provided, in compliance with the applicable national and European regulatory framework for the protection of privacy and personal data, and in particular, Regulation (EU) 2016/679, also known as GDPR (‘GDPR’ or ‘Regulation’), Law 4624/2019 and Law 3471/2006, which incorporated the European Directive 2002/58/EC (e-Privacy Directive), as applicable, including the relevant decisions of national and European courts, as well as the relevant Guidelines and decisions of the competent supervisory authorities and the European Data Protection Board, hereinafter collectively referred to as “Applicable Legislation”. Any reference to your use of the Service in this Policy includes your visits and other interactions with the Website and the Service, regardless of whether you are a user of the MOVEO SaaS application.
By accessing and using the Service, you declare your acceptance of the terms of this Policy. If you do not agree or are not familiar with any aspect of this Policy or the Terms and Conditions of Use of Services, you should immediately discontinue access to or use of our Service.
1. Our relationship with you
On this point our relationship with you is defined. If you have provided to us some personal information, for instance by subscribing to our newsletter, then you are a “User” and MOVEO is Controller for processing your account information, such as your name and email address. If you are using the SaaS app, then you are a “Customer” and MOVEO is Processor performing the processing on your behalf. The ” Customer’s End User” is someone who provides personal information to our Customers. We do not have a direct relationship with them. Note that these categories do not rule out each other — you may belong to all three!
In order to fully understand your rights and MOVEO’s obligations under this Policy, it is important to determine your relationship with MOVEO.
“User” or “simple User” means the natural person who provides to us personal data through the Website, for instance by subscribing to our newsletter or creating an account. In this case, MOVEO shall be Controller of your personal data in compliance with Article 4 GDPR
‘Customer’ means a natural or legal person who chooses to use the SaaS application for the mutual benefit of himself/itself and his/its own customers. In this case, MOVEO shall act as Processor on behalf of the Customer in compliance with Article 4 GDPR.
“Customer’s End User” means any natural person who interacts on our Customers website/webpage and provides to them his personal information. MOVEO is not directly related to the Costumer’s End Users. We do not control the purposes or the means by which this personal information is collected and we have no direct relationship with the Customer’s End Users. For more details on the processing of your personal information as a Customer’s End User, see our respective Customers’ Privacy Policies.
Henceforth, we may refer to Customers and Users collectively as “you”.
2. What data we collect
We collect various categories of personal data (simple and – where applicable – sensitive data) that you voluntarily provide to us during your visit to the Website and/or when you use the SaaS application, either as a simple User, as a Customer or as a Customer’s End User. Anonymous or anonymised information does not fall into the category of personal data.
MOVEO collects various categories of personal information that you voluntarily provide to us during your interaction with the Website and the SaaS application, either as a simple User, as a Customer or as a Customer’s End User. The personal information we collect depends on the context of your interactions with us and the Website, the choices you make and your use of the Service. In summary, we collect the following data and information that you voluntarily disclose to us:
Registration data: full name, email address and social media account information (e.g. if you sign in through your Google (Gmail) or Facebook or GitHub account.
Financial Data: We collect only the data that is absolutely necessary to confirm your payment via Stripe.
Billing information:Postal billing address and VAT number (Tax ID or SSN for U.S. taxpayers).
Electronic identifiers: operating system, browser name and version and/or IP addresses.
Customers’ End-User Interaction Data with the Service: questions and answers, as well as any voluntarily provided information in the free text area of the virtual assistant -application, authentication data, security questions, any public social media posts, user ID, click flow data and other data collected through cookies and similar technologies. Please read MOVEO’s Cookie Policy for more information.
Analytics and Advertising Data: We collect and analyze information about your use of our Services to improve their functionality, enhance user experience, and optimize our marketing efforts. The data we collect may include information such as your device type, operating system, IP address, and browsing behavior on our platforms. This data helps us better understand how you interact with our Services, enabling us to make informed improvements and deliver more relevant content and advertisements.
For these purposes, we use third-party analytics and advertising tools, including:
Segment – for managing and tracking user interactions across our platforms.
Amplitude – for analyzing user behavior and improving product features.
Hubspot Forms – for collecting and managing form submissions to optimize our customer relationship management.
Google Ads – for advertising and retargeting users based on their interaction with our Services.
Facebook and Instagram Ads – for delivering targeted advertisements on social media platforms.
Clarity – for tracking user sessions and understanding how users engage with our site.
RB2B – for B2B lead generation and customer engagement analytics.
These third-party services may use cookies or similar tracking technologies to collect information directly from your device. The information collected is processed in accordance with their respective privacy policies. We use this data solely to enhance our Services and ensure that our advertising efforts are as relevant and effective as possible.
You may opt-out of certain tracking and advertising features by adjusting your browser settings or using available opt-out mechanisms provided by these services.
3. Minors data
We never collect personal data directly and deliberately about a natural person under the age of majority and unable to provide valid consent according to local requirements. If you notice that a minor has disclosed personal information to us without the consent of their parents and guardians, please let us know and we will act accordingly.
The age threshold of minors’ legal capacity ranges from 13 to 16 years old and varies from country to country. The Company does not intend to directly collect and process child data under the legal age of consent, as defined by the jurisdiction of the country in which the Data Subject is located. If you notice that minors’ data is disclosed through the Service without the consent and without the knowledge of their parents and guardians, please inform us immediately in order to close the account and take the appropriate protection measures.
4. Processing purposes
We process the information you provide to us in a lawful and fair manner according to the purpose pursued each time.
In respect and in compliance with the Applicable Legislation, we inform you about our purposes for the processing of Your Personal Information, as well as about the legal basis for such processing. Unless otherwise permitted by law, we may process the data and the personal information you provide to us for the following purposes:
| Purpose | Legal basis | |
|---|---|---|
| 1 |
For network and information security purposes against malicious actions of third parties
Without processing your relevant and necessary information, we may not be able to ensure the security of the Service. |
In the case of: Art. 6(1)(c) GDPR Processing is necessary in compliance with a legal obligation; and/or Art. 6(1)(b) GDPR Processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract; and/or Art. 6(1)(f) GDPR Processing is necessary for the purposes of the legitimate interests pursued by the Company. |
| 2 |
For the proper provision of our services |
Art. 6(1)(b) GDPR |
| 3 |
For communication purposes within the Service |
Art. 6(1)(b) GDPR |
| 4 |
For ensuring quality control |
Art. 6(1)(b) GDPR |
| 5 |
For your convenience or service |
Art. 6(1)(b) GDPR |
| 6 |
To facilitate your access to the Service |
Art. 6(1)(f) GDPR |
| 7 |
For research and development purposes |
Art. 6(1)(f) GDPR |
| 8 |
For marketing purposes |
Art. 6(1)(a) GDPR |
We are committed to using your personal data solely for the above legitimate purposes or compatible ones. In addition to these purposes, the Company may process all or part of your data in order to comply with any obligations arising from a legal provision (Art.6(1)(c)GDPR)and/or in pursuit of further legitimate interests, such as the support and pursuit of the Company’s legal claims (Art.6(1)(f) GDPR).
5. Access to Your Data and Subprocessors
While most data processing activities are managed internally by our resources and personnel, we may engage third-party providers (“Sub-processors”) for specific functions:
These Sub-processors are the below:
Stripe for secure payment processing
DigitalOcean for cloud storage
Cloudflare for threat defense and network security
Ipstack for geolocation services
Timescale for data analytics
Amazon Web Services (AWS) for hosting infrastructure
Google Ads and Facebook Pixel for marketing and analytics tools
Customer support tools
Product development tools
IT and security services
Beamer to manage and display announcements, updates, and notifications on our platform
Segment for analytics and data tracking across multiple tools and platforms
HubSpot is used for managing contact forms
Microsoft Clarity is used for heatmap
6. International transfers
It is not our intention to transfer data to non-EU/EEA third countries per se. However, due to the location or multinational nature of certain technology service providers , your data may be transferred to non-EU/EEA third countries. In such case, our established policy is to use the European Commission’s Standard Contractual Clauses and other approved data transfer mechanisms to better protect your personal data in non-EU/EEA jurisdictions.
The Company uses approved data transfer mechanisms to transfer your personal data to and from the United States and other jurisdictions outside the EU/EEA. Primarily, we rely on Standard Contractual Clauses approved by the European Commission as a legal mechanism, where necessary, for any non-EU/EEA data transfers, to the extent that such transfers are made.
7. Time to keep your data
We store and keep your data for as long as the contract between us stands or for as long as is necessary to fulfill the purpose for which your data was collected or for as long as the law requires on a case-by-case basis.
Subjects’ personal data is stored only for the period of time required to fulfill the purposes for which the data was originally collected. Furthermore, the Company retains your data as long as necessary to comply with requirements of the law, including any legal, accounting or other obligations in order to resolve any disputes arising from its activities. Although retention requirements may be different in each case, we apply some standard retention periods for part of your personal data, as described below:
-Contact information collected for marketing purposes, such as name and email address, is kept on an ongoing basis until you request to opt-out or withdraw any prior consent.
-Browser interaction data, such as data from cookies and related tracking technologies, is retained for the periods provided for in the Company’s applicable Cookie Policy or until the withdrawal of any prior consent.
8. Data Retention and Deletion
We retain customer data for as long as it is necessary to provide our Services and fulfill the purposes described in this policy. However, to protect your privacy and manage data responsibly, we automatically delete or anonymize your personal information if your account remains inactive for a period of six (6) months.
Inactivity is determined by the lack of any user interaction with our Services during this period. Prior to deletion, we may send a notification to the email address associated with your account to inform you of the pending deletion. If you wish to retain your account and data, simply log in or contact us before the 6-month inactivity period expires.
Once your data has been deleted, it cannot be recovered. Please ensure that you have saved or backed up any important information prior to this period. However, certain data may be retained for a longer period if required by law or to comply with legal obligations.
9. Security
The security of your personal data is a priority for us and therefore we ensure that all the appropriate contractual, technical and organizational measures are implemented.
We are committed to protecting the physical and digital security of subjects’ personal data by implementing appropriate contractual, technical, and organisational measures. Indicatively, such measures are the following:
-Internal Policies and Procedures for the protection of personal data
-Confidentiality and privacy clauses in contracts with our service providers and business partners
-Event management and disaster recovery plan
-Data recovery plan
-Keeping backups
-Authorized access to files and databases (Authentication and identification)
-Classified access depending on the role of each user
-Maintenance and regular upgrade of hardware and software and their security control
-Periodic system and infrastructure security screening
-Keeping backup copies
-Encryption and pseudonymisation (if applicable)
-Raising awareness and training of personnel on privacy and information security issues
10. Your rights
The Company ensures the exercise of your rights as stipulated in the Articles 15-22 GDPR, such as the right of access and the right to be informed, the right to erasure, etc., upon request at privacy@moveo.ai.
Our Company is committed to the protection and respect of your rights as defined by Articles 15-22 of the GDPR and in particular:
-Your right to be informed about the processing of your personal information (right of access) and to request more information about the processing that is being performed.
-Your right to rectification of inaccurate personal data.
-The right to erasure of the personal information you have provided unless this is not permitted for legitimate reasons.
-Your right to restriction of processing.
-Your right to data portability, if possible.
-Your right to object to further processing of your data and
-Your right to withdraw any prior consent.
In such cases, the Company will evaluate and respond accordingly to your request within one (1) month of the receipt of your request and your identification. In case your request is complex or there is a large number of requests, our Company will inform you within the above period of one month of a time period extension of up to two (2) additional months, in compliance with the GDPR. Moreover, our Company may refuse to grant your request in whole or in part, only when this is possible in compliance with the GDPR or national law.
Furthermore, in the event of the exercise of one or more of the above mentioned rights to rectification, erasure and restriction of your data, your requests may also be shared with any third party to whom your data may have been transferred in pursuit of the above mentioned processing purposes.
For the exercise of these rights, you can send us an online request at privacy@moveo.ai. If the reply you receive from us does not satisfy you or if your personal data is deemed to still be infringed, then you have the right to contact the national Data Protection Authority (www.dpa.gr submission of a complaint) or to any other competent supervisory authority concerning you (you can find more information here).
11. Restrictions on your rights
Your rights to your personal information are not unlimited and may be rejected in accordance with the stated circumstances.
In certain circumstances, the Company may refuse to respond to certain rights or requests in connection with your personal data, when:
-Refusal of access is required or permitted by law,
-The provision of access would have a negative impact on the rights and freedom of third natural persons, or
-Where the request is manifestly unfounded or excessive.
12. Changes to this Policy
We update the Privacy Policy when necessary to better inform you or when we need to comply with new legislation.
From time to time and according to our needs, we may update this Policy to better inform you. The updated version of this Policy will be posted on the Website indicating the effective date of the latest version, which is the date of its posting on the Website and of your free access to it. If we make significant changes to this Policy, we may notify you either by posting a specific notice of these changes on the Website or by sending you a notice directly by e-mail to the address you have provided to us. In any case, we encourage you to frequently review this Policy for your reliable and timely information on how we process and protect your personal data.
13. Contact us
For more information about the protection of your personal data and the Privacy Policy of our Company, as well as the exercise of your rights, you can contact us at the following information:
Moveo AI, Inc
608 River Road – New Milford, New Jersey, 07646, USA
Email: privacy@moveo.ai
We are committed to using your personal data solely for the above legitimate purposes or compatible ones. In addition to these purposes, the Company may process all or part of your data in order to comply with any obligations arising from a legal provision (Art.6(1)(c)GDPR)and/or in pursuit of further legitimate interests, such as the support and pursuit of the Company’s legal claims (Art.6(1)(f) GDPR).
5. Access to Your Data and Subprocessors
While most data processing activities are managed internally by our resources and personnel, we may engage third-party providers (“Sub-processors”) for specific functions:
These Sub-processors are the below:
Stripe for secure payment processing
DigitalOcean for cloud storage
Cloudflare for threat defense and network security
Ipstack for geolocation services
Timescale for data analytics
Amazon Web Services (AWS) for hosting infrastructure
Google Ads and Facebook Pixel for marketing and analytics tools
Customer support tools
Product development tools
IT and security services
Beamer to manage and display announcements, updates, and notifications on our platform
Segment for analytics and data tracking across multiple tools and platforms
HubSpot is used for managing contact forms
Microsoft Clarity is used for heatmap
6. International transfers
It is not our intention to transfer data to non-EU/EEA third countries per se. However, due to the location or multinational nature of certain technology service providers , your data may be transferred to non-EU/EEA third countries. In such case, our established policy is to use the European Commission’s Standard Contractual Clauses and other approved data transfer mechanisms to better protect your personal data in non-EU/EEA jurisdictions.
The Company uses approved data transfer mechanisms to transfer your personal data to and from the United States and other jurisdictions outside the EU/EEA. Primarily, we rely on Standard Contractual Clauses approved by the European Commission as a legal mechanism, where necessary, for any non-EU/EEA data transfers, to the extent that such transfers are made.
7. Time to keep your data
We store and keep your data for as long as the contract between us stands or for as long as is necessary to fulfill the purpose for which your data was collected or for as long as the law requires on a case-by-case basis.
Subjects’ personal data is stored only for the period of time required to fulfill the purposes for which the data was originally collected. Furthermore, the Company retains your data as long as necessary to comply with requirements of the law, including any legal, accounting or other obligations in order to resolve any disputes arising from its activities. Although retention requirements may be different in each case, we apply some standard retention periods for part of your personal data, as described below:
-Contact information collected for marketing purposes, such as name and email address, is kept on an ongoing basis until you request to opt-out or withdraw any prior consent.
-Browser interaction data, such as data from cookies and related tracking technologies, is retained for the periods provided for in the Company’s applicable Cookie Policy or until the withdrawal of any prior consent.
8. Data Retention and Deletion
We retain customer data for as long as it is necessary to provide our Services and fulfill the purposes described in this policy. However, to protect your privacy and manage data responsibly, we automatically delete or anonymize your personal information if your account remains inactive for a period of six (6) months.
Inactivity is determined by the lack of any user interaction with our Services during this period. Prior to deletion, we may send a notification to the email address associated with your account to inform you of the pending deletion. If you wish to retain your account and data, simply log in or contact us before the 6-month inactivity period expires.
Once your data has been deleted, it cannot be recovered. Please ensure that you have saved or backed up any important information prior to this period. However, certain data may be retained for a longer period if required by law or to comply with legal obligations.
9. Security
The security of your personal data is a priority for us and therefore we ensure that all the appropriate contractual, technical and organizational measures are implemented.
We are committed to protecting the physical and digital security of subjects’ personal data by implementing appropriate contractual, technical, and organisational measures. Indicatively, such measures are the following:
-Internal Policies and Procedures for the protection of personal data
-Confidentiality and privacy clauses in contracts with our service providers and business partners
-Event management and disaster recovery plan
-Data recovery plan
-Keeping backups
-Authorized access to files and databases (Authentication and identification)
-Classified access depending on the role of each user
-Maintenance and regular upgrade of hardware and software and their security control
-Periodic system and infrastructure security screening
-Keeping backup copies
-Encryption and pseudonymisation (if applicable)
-Raising awareness and training of personnel on privacy and information security issues
10. Your rights
The Company ensures the exercise of your rights as stipulated in the Articles 15-22 GDPR, such as the right of access and the right to be informed, the right to erasure, etc., upon request at privacy@moveo.ai.
Our Company is committed to the protection and respect of your rights as defined by Articles 15-22 of the GDPR and in particular:
-Your right to be informed about the processing of your personal information (right of access) and to request more information about the processing that is being performed.
-Your right to rectification of inaccurate personal data.
-The right to erasure of the personal information you have provided unless this is not permitted for legitimate reasons.
-Your right to restriction of processing.
-Your right to data portability, if possible.
-Your right to object to further processing of your data and
-Your right to withdraw any prior consent.
In such cases, the Company will evaluate and respond accordingly to your request within one (1) month of the receipt of your request and your identification. In case your request is complex or there is a large number of requests, our Company will inform you within the above period of one month of a time period extension of up to two (2) additional months, in compliance with the GDPR. Moreover, our Company may refuse to grant your request in whole or in part, only when this is possible in compliance with the GDPR or national law.
Furthermore, in the event of the exercise of one or more of the above mentioned rights to rectification, erasure and restriction of your data, your requests may also be shared with any third party to whom your data may have been transferred in pursuit of the above mentioned processing purposes.
For the exercise of these rights, you can send us an online request at privacy@moveo.ai. If the reply you receive from us does not satisfy you or if your personal data is deemed to still be infringed, then you have the right to contact the national Data Protection Authority (www.dpa.gr submission of a complaint) or to any other competent supervisory authority concerning you (you can find more information here).
11. Restrictions on your rights
Your rights to your personal information are not unlimited and may be rejected in accordance with the stated circumstances.
In certain circumstances, the Company may refuse to respond to certain rights or requests in connection with your personal data, when:
-Refusal of access is required or permitted by law,
-The provision of access would have a negative impact on the rights and freedom of third natural persons, or
-Where the request is manifestly unfounded or excessive.
12. Changes to this Policy
We update the Privacy Policy when necessary to better inform you or when we need to comply with new legislation.
From time to time and according to our needs, we may update this Policy to better inform you. The updated version of this Policy will be posted on the Website indicating the effective date of the latest version, which is the date of its posting on the Website and of your free access to it. If we make significant changes to this Policy, we may notify you either by posting a specific notice of these changes on the Website or by sending you a notice directly by e-mail to the address you have provided to us. In any case, we encourage you to frequently review this Policy for your reliable and timely information on how we process and protect your personal data.
13. Contact us
For more information about the protection of your personal data and the Privacy Policy of our Company, as well as the exercise of your rights, you can contact us at the following information:
Moveo AI, Inc
608 River Road – New Milford, New Jersey, 07646, USA
Email: privacy@moveo.ai
Platform
Solutions
Contact
368 9th Ave.
New York, NY
10001, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
info@moveo.ai
Moveo.AI © 2024 | All rights reserved.
Platform
Solutions
Contact
368 9th Ave.
New York, NY
10001, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
info@moveo.ai
Moveo.AI © 2024 | All rights reserved.
Platform
Solutions
Contact
368 9th Ave.
New York, NY
10001, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
info@moveo.ai
Moveo.AI © 2024 | All rights reserved.