The all-in-one platform for live agent efficiency and customer delight
Seamlessly transition between intelligent AI responses and live chat for faster resolution rates and higher customer satisfaction scores
Human-in-the-loop approach
Blend conversational AI with live chat support and increase customer satisfaction and conversions
Balance AI automation and human expertise
Balance AI automation and human expertise
Boost your customer service capabilities with GenAI agents while maintaining a human touch. Handover complex inquiries to your customer service representatives and automate over 70% of interactions. Equip your live agents with the full context of previous conversations across channels, ensuring they can deliver hyper-personalized service at scale
Boost your customer service capabilities with GenAI agents while maintaining a human touch. Handover complex inquiries to your customer service representatives and automate over 70% of interactions. Equip your live agents with the full context of previous conversations across channels, ensuring they can deliver hyper-personalized service at scale
Route conversations to the appropriate team
Route conversations to the appropriate team
Distribute your conversations to the appropriate departments, such as Sales and Support, to ensure customer interactions are handled proactively. Add quick responses to your live chat to minimize response times and improve the efficiency of your team
Distribute your conversations to the appropriate departments, such as Sales and Support, to ensure customer interactions are handled proactively. Add quick responses to your live chat to minimize response times and improve the efficiency of your team
Make data-driven decisions
Make data-driven decisions
Utilize insights from performance analytics and customer engagement metrics to extract valuable data, including peak activity periods, average response time, and coverage. Monitor and enhance the efficiency of both your AI agent and live agents and increase your CSAT scores
Utilize insights from performance analytics and customer engagement metrics to extract valuable data, including peak activity periods, average response time, and coverage. Monitor and enhance the efficiency of both your AI agent and live agents and increase your CSAT scores
Optimize engagement across channels
Optimize engagement across channels
Engage with customers using the channel of their choice, whether through self-service automation or live agent support. Respond instantly to every inquiry coming from channels like WhatsApp and Facebook, and even update your CRM
Engage with customers using the channel of their choice, whether through self-service automation or live agent support. Respond instantly to every inquiry coming from channels like WhatsApp and Facebook, and even update your CRM
Connect Moveo.AI with the software you already use
Zendesk chat
Create and fine-tune your GenAI-powered agent from your Zendesk help center and automate intricate workflows
Create and fine-tune your GenAI-powered agent from your Zendesk help center and automate intricate workflows
Intercom
Automatically solve customer issues with safe, accurate conversational answers based on your Intercom help center
Front
Centralize your conversations, achieve faster response times, and improve your team's efficiency
Ready to explore Moveo's live chat?
Schedule a demo today and see how you can blend Conversational AI and live chat
Platform
Solutions
Contact
608 River Road
New Milford, New Jersey
07646, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
info@moveo.ai
Moveo.AI © 2024 | All rights reserved.
Platform
Solutions
Contact
608 River Road
New Milford, New Jersey
07646, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
info@moveo.ai
Moveo.AI © 2024 | All rights reserved.
Platform
Solutions
Contact
608 River Road
New Milford, New Jersey
07646, USA
Avenida Paulista, 1374
Bela Vista, São Paulo
SP 01310-100, Brazil
Makedonon 8
Athens, Attiki
11521, Greece
info@moveo.ai
Moveo.AI © 2024 | All rights reserved.