AI for education
Admissions, billing, and support finally share the same student memory.
Moveo connects your admissions, billing, and student support teams into one intelligence layer. Inquiries get answered in seconds, not days. Retention signals are caught before students decide to leave. Operations scale without scaling headcount.
91%
Resolution without human escalation
75%
Reduction in support costs
4/5+ CSAT
Across all stakeholder groups
2 weeks
Per use case deployment
What Moveo delivers
Full student lifecycle context across teams.
Every signal is captured in real time, every action governed by your policies, and the next best move decided automatically.
When a student asks for a payment plan, billing already has the context. When support sees a scholarship request, admissions reads from the same record.
Always-on memory
Cross-team
Real-time
TrueThread
13,107 signals captured today
Policy enforced, every step logged
Actions check against your frameworks, fire, and log with a trace ID. Regulator-ready everywhere.
TruePath
Every channel, same memory
Student switches from chat to a call; the agent continues seamlessly with full context.
Compounding intelligence
Every conversation sharpens the next. Patterns connect and the system grows smarter with each interaction.
Channels and integrations
Wherever the student reaches out.
One memory behind it all.
Voice
AI-assisted calls for admissions inquiries, financial aid questions, and student support with smart handoff
Web Chat
Institution website and student portal with full enrollment and financial aid context
Email & SMS/RCS
Application updates, financial aid follow-ups, enrollment reminders, and proactive retention outreach
Mobile App
In-app support, document upload, and self-service student account management
WhatsApp & Messaging
For markets where messaging drives student engagement, including enrollment, financial aid, and support
Connects to your existing systems
Moveo adds the shared memory layer on top of the tools you already run. Via API and native connectors. No migration required.
Already using a student CRM or SIS not listed? Moveo connects via API. Most institutions are live in weeks, not quarters.
See it across thousands of student journeys.
Book a 30-minute session. We'll walk through the education scenarios that map to your operation, from enrollment follow-up to tuition payment, not a generic demo.
FAQs
What is AI student support for education institutions?
AI student support uses AI agents to handle inquiries across voice, web chat, email, SMS, and mobile app, including admissions questions, financial aid navigation, enrollment status, and student account support. Purpose-built education AI connects admissions to billing and student support so every department acts on the same student context.
How does Moveo improve enrollment conversion rates?
Speed-to-lead is the most critical factor in enrollment conversion. Moveo's AI agents respond to inquiries 24/7 with program details, application status, and financial aid timelines. TrueThread links the inquiry to the application and financial aid record so every follow-up has full context. Competitor mention signals are captured and routed to the enrollment team for priority outreach.
How does Moveo help with student retention?
TrueThread connects attrition signals across departments: attendance drops, financial aid delays, unresolved support tickets, and overdue tuition. When these signals converge, Moveo triggers proactive retention outreach that addresses the root cause. Tuition holds are paused when financial aid is pending, preventing the friction that pushes students to leave.
Does Moveo integrate with student information systems and CRMs?
Yes. Moveo connects to your existing SIS, CRM, and support platforms via API and native connectors. Salesforce, Zendesk, Intercom, HubSpot, or any system with an API. Moveo adds the shared memory layer that links enrollment data to financial aid events and support interactions.
How does Moveo handle student data privacy?
TruePath encodes your data privacy requirements and enforces them at every interaction. Moveo is SOC 2 certified, ISO 27001, GDPR and LGPD compliant. Private LLM and on-premise deployment options ensure student data stays within your infrastructure. Every automated decision is logged with a full audit trail.
How long does it take to deploy Moveo for an education institution?
2 weeks per use case. Most institutions start with enrollment inquiries or financial aid navigation, then expand to retention, student accounts, and cross-department coordination. Each deployment builds on the previous one as TrueThread accumulates student context.