A GenAI agent for
eCommerce

Unleash the potential of personalized support, real-time assistance, and data-driven recommendations and create immersive experiences

Trusted by enterprise leaders

Go beyond customer expectations with conversational commerce

Go beyond customer expectations with conversational commerce

Increase loyalty by providing outstanding experiences at every stage of the shopping journey. Instant, personalized sales assistance without delays, secure online payments, and fast after-sales support. This interactive approach bridges the gap between the online and physical shopping experience

Increase loyalty by providing outstanding experiences at every stage of the shopping journey. Instant, personalized sales assistance without delays, secure online payments, and fast after-sales support. This interactive approach bridges the gap between the online and physical shopping experience

conversational_commerce
conversational_commerce
conversational_commerce

Upselling & Cross-selling

Transaction assistance

Product recommendations

Order tracking

Refunds & returns

Experience shopping reimagined

Explore our AI virtual agent designed for eCommerce.
No sign ups, no constraints, just seamless interactions.

case study

eCommerce

Meet Skroutz AI agent, Vlassis

Skroutz is the #1 eCommerce platform and Greece's 4th most visited website. Skroutz deployed Moveo’s AI agent, Vlassis, to offer 24/7, unmatched customer experiences and reduce the workload on its customer support department

Α hyper-personalized shopping experience

With Moveo’s user-friendly platform, Skroutz was able to deploy Vlassis and automate its customer service needs quickly. With their AI agent, Skroutz not only achieved to increase their sales while maintaining quality standards during seasonal peaks but also kept their costs at scale. Vlassis supports customers throughout their journey from targeted offers to after-sales support, helping Skroutz grow into one of the largest eCommerce platforms in Europe

Order Inquiries

Order Inquiries

Vlassis can connect to the Skroutz back-end systems and resolve all your issues. From placing orders, issues with wrong, missing, or damaged orders, and inquiries about their loyalty program

Vlassis can connect to the Skroutz back-end systems and resolve all your issues. From placing orders, issues with wrong, missing, or damaged orders, and inquiries about their loyalty program

ecommerce_chatbot
ecommerce_chatbot
ecommerce_chatbot

Skroutz has achieved

87%

automation rate

300K

chats per month

1 min

avg resolution time

Why choose Moveo.AI

product_recommendations
product_recommendations
product_recommendations

Product Recommendations

For first time buyers, turn simple descriptions into specific product recommendations. For returning customers, take their experience to the next level with personalized cross-selling conversations and increase their average order value (AOV)

personalized_shopping_experiences
personalized_shopping_experiences
personalized_shopping_experiences

Personalized shopping experiences

Our virtual agents offer real-time assistance in 21 languages, ensuring that any issue is promptly addressed. Whether it’s transaction assistance or product returns, our AI-driven solution elevates the entire shopping process

Turn conversations into sales

Schedule a demo today and let us show you how our Conversational AI solution can transform your customer support operations

Contact

608 River Road
New Milford, New Jersey
07646, USA

R. Oscar Freire, 585
Jardim Paulista, São Paulo
SP 01426-001, Brazil

Makedonon 8
Athens, Attiki
11521, Greece

info@moveo.ai

Moveo.AI © 2024 | All rights reserved.​

Contact

608 River Road
New Milford, New Jersey
07646, USA

R. Oscar Freire, 585
Jardim Paulista, São Paulo
SP 01426-001, Brazil

Makedonon 8
Athens, Attiki
11521, Greece

info@moveo.ai

Moveo.AI © 2024 | All rights reserved.​

Contact

608 River Road
New Milford, New Jersey
07646, USA

R. Oscar Freire, 585
Jardim Paulista, São Paulo
SP 01426-001, Brazil

Makedonon 8
Athens, Attiki
11521, Greece

info@moveo.ai

Moveo.AI © 2024 | All rights reserved.​