A GenAI agent for
eCommerce
Unleash the potential of personalized support, real-time assistance, and data-driven recommendations and create immersive experiences
Trusted by enterprise leaders
Upselling & Cross-selling
Transaction assistance
Product recommendations
Order tracking
Refunds & returns
Experience shopping reimagined
Explore our AI virtual agent designed for eCommerce.
No sign ups, no constraints, just seamless interactions.
case study
eCommerce
Meet Skroutz AI agent for eCommerce, Vlassis
Skroutz is the #1 eCommerce platform and Greece's 4th most visited website. Skroutz deployed Moveo’s AI agent, Vlassis, to offer 24/7, unmatched customer experiences and reduce the workload on its customer support department
Α hyper-personalized shopping experience
With Moveo’s user-friendly platform, Skroutz was able to deploy Vlassis and automate its customer service needs quickly. With their AI agent, Skroutz not only achieved to increase their sales while maintaining quality standards during seasonal peaks but also kept their costs at scale. Vlassis supports customers throughout their journey from targeted offers to after-sales support, helping Skroutz grow into one of the largest eCommerce platforms in Europe
Skroutz has achieved
87%
automation rate
300K
chats per month
1 min
avg resolution time
Why choose Moveo.AI
Product Recommendations
For first time buyers, turn simple descriptions into specific product recommendations. For returning customers, take their experience to the next level with personalized cross-selling conversations and increase their average order value (AOV)
Personalized shopping experiences
Our virtual agents offer real-time assistance in 21 languages, ensuring that any issue is promptly addressed. Whether it’s transaction assistance or product returns, our AI-driven solution elevates the entire shopping process
Turn conversations into sales
Schedule a demo today and let us show you how our Conversational AI solution can transform your customer support operations