Embrace AI-powered assistance today and embark on a banking journey that’s intuitive, secure, and customer centric. Welcome to a world where banking is personalized, intelligent, and accessible at your fingertips.
Loan applications
Credit card activation
Deposit & transfer status
Account modifications
24/7 personalized banking suport
Experience banking reimagined.
Explore our AI virtual agent designed for FinTech. No sign ups, no constraints, just seamless interactions.
Viva Wallet is a European Neobank and the first Greek unicorn startup. Viva deployed Moveo’s AI agent to Viva and Viva Wallet websites to automate their FAQs, improve their customer satisfaction and reduce the workload of the customer support department.
A GenAI bot created from Viva's help center
With a seamless Intercom integration, Viva leveraged Moveo’s generative AI capabilities to streamline their customer support operations. By incorporating Viva’s and Viva Wallet’s Help centers into Moveo, they automated a significant percentage of incoming customer queries effortlessly. Moveo is able to accurately respond to diverse customer questions such as general information, transaction-related issues and specific questions about their cards or Terminal app.
Welcome to Viva help center
Whether you are new to Viva and want to learn more or need help with the Terminal app or Viva Wallet app, Moveo.AI has the answers.
Viva has achieved
62%
automation rate
60K
chats per month​
4 min
avg. resolution time​
Why choose Moveo.AI
Enhance customer experiences​
Our user-friendly interface and multilingual support makes banking accessible to a diverse clientele. Moveo’s AI chatbot agents excel at providing contextual understanding ensuring that every interaction is meaningful and aligned with your financial needs.
Security and privacy first​
At Moveo.AI data privacy is a priority and we ensure that your information remains confidential. Safely integrate Moveo with your back-end systems and even create an air-gapped environment.
Seamless onboarding & self-service banking
Customer onboarding becomes effortless with Moveo’s AI chatbot agents guiding you through the process. Self-service banking is elevated, as you can inquire about transaction history, budgeting assistance, and card services 24/7.
Time is money! Save both with Moveo.AI
Schedule a demo today and let us show you how our Conversational AI solution can transform your customer support operations.