With a private LLM dedicated to Finance, native connection to your backend, world-class security through on premises air-gapped deployment, 10M daily financial services users experience, Moveo.AI is the standard in AI for Financial Services.
Moveo enables Financial Services companies of all sizes to enjoy the benefits of enterprise-grade AI at SMB-grade pricing. Enjoy unique benefits such as:
State of the art Security with a Private LLM
Create your own, dedicated LLM that your agents will use based on your data alone. Use your own, rated and curated data and avoid all the pitfalls of using public LLMs. Boast an unparalleled level of data security and privacy that sets you apart from your competitors.
Personalized Responses based on live User Data
Connect Moveo with your backend systems through an out of the box integration and deliver dynamic, personalized responses to your users based on their live data. Leverage databases, call APIs and perform tasks from within the Agent, all in real-time.
Unique Response Accuracy and Containment through Finance-trained AI
The LLMs for Financial Services use have been trained exclusively on Finance related data, ensuring error and hallucination levels orders of magnitude better than industry standards. Offer service quality that exceeds human agents and outperform all your KPIs goals.
State of the art Security with a Private LLM
Create your own, dedicated LLM that your agents will use based on your data alone. Use your own, rated and curated data and avoid all the pitfalls of using public LLMs. Boast an unparalleled level of data security and privacy that sets you apart from your competitors.
Personalised Responses based on live User Data
Connect Moveo with your backend systems through an out of the box integration and deliver dynamic, personalised responsed to your users based on their live data. Leverage databases, call APIs and perform tasks from within the Agent, all in real-time.
Unique Response Accuracy and Containment through Finance-trained AI
The LLMs for Financial Services use have been trained exclusively on Finance related data, ensuring error and hallucination levels orders of magnitude better than industry standards. Offer service quality that exceeds human agents and outperform all your KPIs goals.
The top rated enterprise-level FinTech AI agent
Use case:
Financial services
Meet Viva Bot
Viva is Europe’s First Acquirer, powering payments in 24 European markets. Viva deployed Moveo’s AI agent to automate their FAQs, improve customer satisfaction, and reduce the workload of the customer support department.
A GenAI bot dedicated to FinTech
Viva leveraged Moveo’s generative AI capabilities and seamless Intercom integration to streamline customer support operations. By incorporating their Help centers into Moveo, they automated the majority of incoming customer queries effortlessly. Moveo’s AI agent accurately responds to diverse customer questions such as general information, transaction-related issues, and specific questions about cards or the Terminal app.
Welcome to the new, AI-powered Viva help center!
Whether you are new to Viva and want to learn more or need help with the Terminal app or Viva Wallet app, Moveo.AI has the answers.
Viva has achieved
62%
automation rate
60K
chats per month​
4 min
avg. resolution time​
Banking repaired.
Explore how Moveo’s AI FinTech agents benefit everyone involved in the Financial Services journey.
See what your customers can do with your Moveo AI agent
Get info on transactions: e.g. details, terms, interest rates, etc. for a loan.
Get introduced to tailored services: e.g. a discounted life insurance plan.
Have full control over their account, 24/7, e.g. activate a credit card at 2 am.
See what your agents can do with their Moveo AI assistant
Empower your agents with a dedicated AI assistant trained on your data alone.
Save time by answering low-level inquiries that consist >70% of total volume.
Onboard new agents or educate existing ones and turn them into experts.
See what your bank can do with our Moveo AI platform
Ensure utmost security & privacy above and beyond industry certifications .
Offer top customer service 24/7/365 either by AI or hybrid (AI + human).
Benefit from easy and fast deployment, on the cloud, on-prem, or hybrid.
Our user-friendly interface and multilingual support make banking accessible to your clientele. Moveo’s AI FinTech agents excel at providing contextual understanding ensuring that every interaction is meaningful and aligned to their needs.
Enjoy enterprise-grade security
Data privacy is always Moveo’s no.1 priority. As a result of our enterprise banking clients’ strict specs, we go to extreme lengths to ensure that information remains confidential, such as creating an air-gapped environment. Safely integrate Moveo with your back-end systems and enjoy peace of mind.
Offer always-on, self-service banking
Customer onboarding becomes effortless as Moveo’s AI FinTech agents guide them through the entire process. Provide conversational banking as natural as speaking to a human, only available 24/7/365.
Relevant Resources
Moveo.AI Chosen for Visa Innovation Program | Europe ’23