Explore our AI virtual agent designed for eCommerce. No sign ups, no constraints, just seamless interactions.
Skroutz is the #1 eCommerce platform and the 4th most visited website in Greece. Skroutz deployed Moveo’s AI agent Vlassis, in order to offer 24/7, unmatched customer experiences and reduce the workload on its customer support department.​
With Moveo’s user-friendly platform, Skroutz was able to quickly deploy Vlassis and automate its customer service needs. With their AI agent, Skroutz not only achieved to increase their sales while maintaining quality standards during seasonal peaks, but also kept their costs at scale. Vlassis supports customers throughout their journey from targeted offers to after-sales support, helping Skroutz grow into one of the largest eCommerce platforms in Europe.​
Vlassis is capable to connect to the Skroutz back-end systems and resolve all your issues. From placing orders, issues with wrong, missing or damaged orders and inquiries about their loyalty program.
For first time buyers, turn simple descriptions into specific product recommendations. For returning customers, take their experience to the next level with personalized cross-selling conversations and increase their average order value (AOV).
Our virtual agents offer real-time assistance in 21 languages ensuring that any issue is promptly addressed. Whether it’s transaction assistance or product returns, our AI-driven solution elevate the entire shopping process.
Schedule a demo today and let us show you how our Conversational AI solution can transform your customer support operations.
