Test it here.
So it doesn’t break out there.
Simulations tests every change against the same agent your customers talk to, so you find the breaks before they do.
Create a scenario. Run it. Know before you ship.
From plain English to a verdict in under a minute.
Create in plain English.
A frustrated customer. A multilingual user. The edge case you've been worried about. No code needed.
Test your real agent.
The same pipeline your customers use, with the same flows, tools, knowledge, etc.
Get a verdict with a reason.
Pass or fail, and the reason it landed there. Open the full session to see exactly where it went wrong.
Inside the platform
Every result with its reason. Every session is inspectable.
Most testing tools tell you something failed and leave you to reconstruct why. Here, the failure comes with its own evidence. Click into any run and you're looking at the actual conversation, every turn, every tool call, every webhook, all in the same analytics view your team works in every day. Nothing to export, nothing to re-run, nothing to guess.
The real pipeline
When it passes, it actually passed.
Plenty of test suites run against a sandbox that only resembles your agent. Simulations runs against the real one, with the same flows, tools, and knowledge your customers hit in production. When it comes back green, the thing that passed is the thing you shipped. And when it comes back red, the only people who saw the failure work at your company.
You'll change the agent countless times this year. Make sure it works perfectly.
Changes that used to be risky become routine. Every knowledge base update, prompt revision, and flow change runs against your real agent first, so in regulated customer operations, the first person to find a problem is you, not the customer.
Compounding intelligence
Moveo agents never get more fragile. Only more capable.
Every scenario you write becomes a permanent part of your safety net. The suite grows with each release, runs on every change, and never forgets what it's protecting. Twelve months of shipping later, everything you built along the way is still standing guard.
Capability climbs, then a regression drags it back. Every release is a fresh risk.
The suite catches every regression before it ships, so capability only climbs.
The full loop
Simulations guard the release. Omni improves what's live.
Two features working in unison. Before anything goes live, Simulations runs it against the same agent your customers talk to. Once it's live, Omni reads every conversation, spots what's underperforming, and drafts the fix for your approval. Each fix Omni proposes can become a scenario Simulations protects, so every lesson from production becomes permanent.
Simulation
Break it here. Not out there.
Create scenarios, run them against your real agent, and know if they passed or failed.
Omni
It improves itself.
Every week.
Omni reads every live conversation, finds ways to improve, and drafts the fix for your approval.
Ship more often. Stop fearing production.
The reason teams ship slowly is the fear of breaking something a customer will see. Simulations takes that fear out of the release. You build your scenarios once, run them before every publish, and know the update is safe for customers.
FAQs
Does Simulations run against my real agent or a copy?
Your real agent. The same pipeline, flows, tools, and knowledge your customers use in production. A pass means the live agent handled the scenario, not a simplified stand-in.
Do I need to write code to build a scenario?
No. You describe the situation in plain English, for example a frustrated customer disputing a charge or a user switching languages mid-conversation. Simulations handles the rest.
How many scenarios do I need, and how long does a run take?
Most teams build a suite of 10 to 20 scenarios once, covering their highest-risk flows. The full suite runs in under a minute, so you can run it after every change without slowing a release.
What happens when a scenario fails?
You get a fail verdict with the reason it failed, and you can open the full session in your analytics view to inspect every turn, tool call, and webhook. You see exactly where it broke before you publish.
How does Simulations fit with the rest of the Moveo platform?
It is part of the same platform as the memory layer, the governance layer, and Omni. Simulations tests a change before it ships, the governance layer verifies every response before it reaches a customer, and Omni surfaces improvements from live conversations after. Test before you ship, improve after.
How long until I see results?
The first recommendations land in your queue within the first week of Omni being connected to your agent. Most teams go from spending five to ten hours a week reading logs to spending about 10 minutes a week reviewing recommendations. New recommendations surface every week, and the longer Omni runs, the smarter your agent gets.
How does Omni fit with the rest of the Moveo platform?
Omni is part of the same Customer-to-Cash platform. It reads the structured signals captured by TrueThread, every approved change is verified by TruePath before it ships, and Simulations runs Omni's recommended fixes safely through a full test suite before they touch production.