Catch every wrong answer
before your customer sees it.
Moveo's TruePath governance layer checks every response before it reaches a customer, ensuring regulatory compliance, correcting hallucinations, enforcing your policies and brand. Its architecture makes AI agent behavior predictable,auditable, and it is built for the demands of the most regulated use cases.
How it works
Guardrails on every response.
Moveo’s TruePath governance layer runs on a proprietary purpose model trained as a guardrails agent. It checks every response inline, doing these things at once while still returning an answer at conversational speed.
Enforce your policies.
Every response is checked against your business rules, so the AI never offers a discount, promise, or exception you haven't approved.
Correct hallucinations.
The Guardrails Agent catches fabricated facts and corrects them against your knowledge base before the customer ever sees them.
Apply your tone and branding.
Each reply is rewritten to match your voice, so every conversation sounds like your brand, not a generic chatbot.
Prevent jailbreaks
Manipulation attempts and prompt injections are detected and blocked, so the AI can't be talked into going off-script.
Enforce applicable laws
Responses are screened against regulatory requirements in your industry, keeping every interaction compliant in banking, insurance, telecom, and beyond. Because its behavior is deterministic, the same input produces the same governed output every time, with a record of why.
Relently blocking failures in production
The rates below show how often a raw large language model, before any governance, produces multiple kinds of failures. With TruePath governance, these are caught before it reaches a customer.
1 in 11
Hallucination
About one in eleven ungoverned responses contains a fabricated fact, figure, or policy.
1 in 424
Off-policy response
An answer strays outside approved policy, like over-discounting a balance or promising something you cannot deliver.
1 in 1,873
Jailbreak attempt
A conversation tries to manipulate the agent into breaking its own rules.
Proof
Errors blocked every month
One banking customer · one month
938,000
errors caught or blocked before a customer ever saw them
909,000
Hallucinations corrected
23,600
Off-policy responses blocked
5,300
Jailbreak attempts stopped
From 10 million governed actions each month. The rarest attempts carry the most risk, and every one was stopped.
Governance and compliance
An AI system you can trust
Because the same input always produces the same governed result, the agent's behavior is repeatable and testable, so you can show what it will do rather than hope it holds.
Every governed action logged with the reason it was allowed, corrected, or blocked.
Controls aligned with regulator guidance against unjustifiable unequal treatment.
A record you can hand an auditor for any interaction, on demand.
Repeatable behavior, so a passing test today still passes tomorrow.
Audit Moveo's security posture, request controls documentation, and verify subprocessors directly from the Moveo Trust Center.
Compliance
An AI system you can trust
Because the same input always produces the same governed result, the agent's behavior is repeatable and testable, so you can show what it will do rather than hope it holds. Every governed action is logged with the reason it was allowed, corrected, or blocked, which means you can hand an auditor a record for any interaction on demand. Controls are aligned with regulator guidance against unjustifiable unequal treatment, and because the behavior is predictable, a passing test today still passes tomorrow. Audit Moveo's security posture, request controls documentation, and verify subprocessors directly from the Moveo Trust Center.
AI that thrives in regulated environments
Often the thing standing between an AI pilot and production in a regulated business is risk. This is why over 80% of enterprise AI agents never reach production. TruePath is how these agents reach production and interact with customers millions of times each month.