Leve a experiência do cliente para o próximo nível
A Moveo.AI é uma plataforma de IA Generativa que oferece experiências personalizadas, automatizadas e escaláveis para os clientes. Nossos agentes virtuais são alimentados por Modelos de Linguagem de Grande Escala (LLMs) próprios e atendem mais de 10 milhões de usuários por mês em múltiplos canais de comunicação, em mais de 20 idiomas.
5
Capterra reviews
A solução definitiva para criar agentes virtuais impulsionados por inteligência artificial.
IA No-Code
Nossa plataforma de IA no-code dá poder às equipes de experiência do cliente (CX). O ambiente intuitivo é feito com função de arrastar e soltar, permitindo que qualquer equipe criae rapidamente um agente virtual com IA. Elabore rapidamente jornadas personalizadas para o cliente e atenda os seus clientes 24/7.
Integrações Avançadas
Conecte suas ferramentas e canais com a Moveo e tenha uma experiência omnichannel sem atritos. Capacite seu agente virtual para automatizar além das perguntas frequentes e permita que seus clientes entrem em contato com você usando seu canal de comunicação preferido.
Análise de Dados
Monitore e aprimore a eficiência tanto do seu agente virtual quanto dos agentes humanos. Utilize insights de análises de desempenho e métricas de engajamento dos clientes para extrair dados valiosos como períodos de atividade mais intensa, consultas frequentes dos clientes, entre outros.
Live chat
Otimize a comunicação da sua empresa para alcançar tempos de resposta mínimos provendo informações precisas para os clientes. Transfira conversas complexas para sua equipe de suporte de forma que eles não necessitem atender casos que tenham solução simples.
No-code AI
Our no-code ai platform gives the power back to CX teams. The user-friendly, drag-and-drop environment along with pre-build templates empowers non-technical teams to swifly create an AI virtual agent. Quickly craft customized customer journeys and minimize the time-to-deploy.
Seamless integrations
Connect your tech-stack and channels with Moveo and create an omnichannel and frictionless customer experience. Empower your AI agent to automate beyond FAQs and your customers to reach out to you using their preferred channel of communication.
Conversational AI analytics
Monitor and enhance the efficiency of both your AI bot and live agents while increasing automation rates. Utilize insights from performance analytics and customer engagement metrics to extract valuable data, including peak activity periods, prevalent customer inquiries and coverage.
Live chat
Streamline your communications to achieve minimal response times and accurate information. Seamlessly handover complex conversations to your support team and enhance your customer support efficiency.
O que atingimos para nossos clientes?
Reduza o custo operacional da sua operação oferecendo aos usuários novas maneiras de interagir com você.
resolução de tickets automáticos
redução de tickets atendidos por humanos
mais rápida para implantar do que demais ferramentas
usuários atendidos mensalmente
“We focus on Technology and People to constantly improve our products and Moveo.AI is considered a valuable partner that provides a no-code and user-friendly environment. With Moveo, Top Call Drivers are now being handled in seconds; be it non-tech inquiries or system actions an agent would have made in the past.”
Kaizen Gaming
AI & Automation Executive
“Moveo.AI helped us handle multiple requests regarding rescheduling package deliveries, by fully automating the process. Our team is now able to focus on more challenging tasks. The easy-to-use interface was a determining factor in choosing Moveo.AI, as it allowed us to deploy a virtual assistant easily and quickly.”
Skroutz Last Mile
Support Manager
“What amazes me is the platform’s self learning capabilities. We deployed the VA before Covid-19 therefore we did not include these types of questions. However, when the pandemic began , the platform quickly recognized and categorized them. All we had to do it accept the suggestions and provide the answers. ”
Quality & Reliability
Operations Director
“With 69% of leaders in the customer service sector planning to invest more in AI in the coming year, the trend is clear: the customer service industry is ready to embrace the benefits of AI. Moveo is here with the most powerful solution, no matter where I searched. Immediate support, strong design, user-friendliness. ”
eCredit
Co-Founder
“We wanted to offer 24/7, omnichannel support to our stakeholders. Moveo gave us this power and reduced the workload of our agents, allowing them to focus on more important cases. The robust vision, pragmatic roadmap, strong NLP capabilities & breeze of innovation really fits our culture.”
Allianz European Reliance
Digital Transformation Manager
“Moveo is a great tool that helped our business. The development of the virtual agent is really easy and straight forward and zero coding knowledge is required. The UI is friendly with frequent updates and improvements. Overall we are really satisfied with Moveo as we managed to reduce incoming requests to our customer support center.”
CleverPoint
Chief Product Officer
“Moveo.AI uses state-of-the-art NLP that answers even then most complicated customer requests. Users often make spelling & grammatical mistakes, but the VA is always capable to detect and understand. Also, the platform’s scalability is amazing as we have deployed a VA in 125 Greek Consulates all over the world, with no problem. ”
Quality & Reliability
System Architect
“I’ve used so much AI that all it does is give a tree of options and send you to a live agent. Whereas Moveo has figured out a way to truly handle customers with minimal human intervention. It’s a sophisticated approach that adds tons of value to a company. And I really like how you keep learning from the live agents to get better & better. ”
Snackable Idea
Co-Founder
“It is easy to build and live. It has an impressive capacity to self learn and continuously improve. It clicks on many different media (Facebook messenger, Viber etc) and can provide answers with texts, images, videos, carousels which makes it very engaging to clients. It can integrate with our systems and has excellent customer support.”
