An eCommerce chatbot is a type of chatbot that is specifically designed for use in the eCommerce industry. These chatbots are typically integrated into an eCommerce website or app and are used to assist customers with their shopping experience. They can help customers find products, provide recommendations, and assist with the checkout process.
One of the primary benefits of an eCommerce chatbot is that is allows businesses to provide 24/7 customer support, even when there are no human customer service representatives available. This can be especially useful for companies that operate in different time zones or that have a high volume of customer inquiries.
This whitepaper will help you understand everything about:
- What is Conversational Commerce?
- How does Conversational Commerce work?
- Real-life applications of an AI agent in eCommerce
- How can AI solutions transform eCommerce?
- How ChatGPT changes the game?
- Predictions about the future of AI in eCommerce
Download the Whitepaper